What can you expect from us?
Premium Warranty
All of our shoes are made of high quality materials that can last a life long. We however can’t see how you treat your sneaker. Be sure to check upon your shoe on arrival. Defects within 5 days after delivery will be solved without any questions asked.
Amazing Service
If for some reason you are not satisfied with the product delivered. You can send the unworn products back to us within 14 days of receipt and you will receive your money back.
Free Shipping & Easy Returns
We offer free shipping on every order from €100,-. You will get a tracking number when we ship your product out so you can track your order 24/7!
Questions? Check this FAQ
General Questions
The battery of our shoes lasts for 6-8 hours, so you can party all night long!
It takes only 6 hours to fully recharge the battery. Do this while recovering from you’re night out so the shoes are ready for the next one.
You can recharge the battery using the USB cable which is send together with your shoes.
You can recharge the battery using the USB cable which is send together with your shoes.
Shipping Questions
We ship to all EU countries Norway, Switzerland and the US.
Depending on your country, your order will arrive between 2-7 working days from the day of shipping for EU orders and 10-14 working days for US orders.
Using our tracking system, you are able to see what the status and whereabouts of your order are at any time.
Shipping for orders over €100,- is free.
For orders below €100,- we charge € 9,95 shipping costs for EU countries and € 14,95 for the US.
Order questions
We are offering the most important payment options for each country. Please contact our customer service when your favorite payment option is missing.
Novalnet AG is our payment provider in Germany. When you choose to pay via invoice, instant bank transfer or prepayment, your money transfer will be processed into our system by our partner Novalnet.
Stichting Mollie Payments is our payment provider in the Netherlands.
All your date is processed via an SSL secured connection. Your data is of the utmost importance to us.
After your order was successful, you will always receive a confirmation e-mail. Please check your spam folder first before contacting us when you did not receive a confirmation email.
In Germany we offer invoice payments. Only creditworthy consumers (measured by the Bürgel score) can choose to pay via invoice. If your Bürgel score is to low to pay via invoice, we advice you to choose another payment options.
